Frequently Asked Questions
First decide what you want to fit inside a transportation carrier (pod).
The larger the system diameter, the more weight you can send. Systems up to Ø110mm are best kept to under 2kg, the Ø160mm systems 5kg. With high powered compression blower’s weights of up to 30kg can be transported in larger diameter carriers.
You can send just about any small package in a pneumatic tube system from shoelaces to shoe boxes.
Not necessarily, specialised pneumatic tube is available in various metals including stainless steel. The plastic tube is, however, the most cost-effective.
With the computer-controlled systems there is RFID traceability, statistical tracking, and real-time graphics that display the carrier’s journey on the control computer. This is the traceability required to comply with ISO 15189
This depends on the tubes size and air supply blower output; velocity will be designed around the system application and can be from 2 – 12 meters per second.
Aerocom Pneumatic tube systems generally operate at very low pressure, around +/-250m millibars.
We supply cleaning carriers for internal tube, we also offer a tube cleaning service.
The lifecycle of a system is between 10-15 years depending on usage.
Dependant on usage we recommend the carriers be replaced every 5 years, we can also refurbish carriers with only light wear and tear.
We have completely leakproof carriers for spill prevention so bottled liquids are possible to transport.
AC3000 or 4000 systems have several security features as standard, which can be activated or enhanced. Secure delivery for pharmaceuticals can be integrated with release using staff card activation or pin codes. We also supply lockable receiving cabinets.
Aerocom pneumatic tube systems fully comply with both HTM 2009 and SHTM 08-04 Health Technical Memorandums advised for Specialist services: Pneumatic tube transport systems in Hospitals. And also, all international standards with hospital applications in over 80 countries.
A PPM gives the customer not only a regularly serviced system but will also extend the lifecycle and reduce reactive visits if consumable parts fail. The cost of parts and reactive visits are also discounted with PPM, and the reaction times will be prioritised if anything goes wrong.